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Wednesday, 5 November 2014

SQUARE STAND Transform an iPad into a point of sale


FEATURES

Ready for your counter.

Set up Square Stand in minutes—no service visits or complicated instructions.

Built to move

Swivel Square Stand so customers can sign and tip in one easy, math-free motion—right on the iPad.

Accept all major credit cards

Swipe cards securely and accurately with the integrated card reader. Process Visa, MasterCard, Discover, and American Express at 2.75% per swipe.


Serious security.

Square Stand protects your iPad, your counter, and your information alike.

Secure iPad, secure stand

Lock the iPad in place and secure Square Stand to your counter with the included security kit.

Secure transactions

Square encrypts card information at the moment of swipe and never stores data on the iPad after a payment has been processed.

Serious about Security

Square’s approach to security is designed to protect both you and your customers. We monitor every transaction from swipe to payment, we continuously innovate in fraud prevention, and we protect your data like our business depends on it—because it does. We adhere to industry-leading standards to manage our network, secure our web and client applications, and set policies across our organization.

Data never touches your device

Square enables trusted transactions between you and your customers by making secure payments as simple as possible. We do this by bringing to our sellers the technologies and monitoring that once were only available to the largest of merchants.

Square encrypts transactions at the point-of-swipe and tokenizes data once it reaches our servers. We track the purchase as it goes through our software. We monitor your money until it’s deposited into your bank account.

In addition, we monitor each transaction to detect suspicious behavior from swipe to settlement. Square uses our algorithms to spot and freeze malicious or suspicious activity. We’re looking out for you and your customers at each step.

Partners in security

Square is the merchant of record for every transaction, which means we’re dedicated to keeping your business safe. We deal with the banks on your behalf and take care of compliance, regulation and processing so you can focus on running your business. We’ll go to bat for you if someone disputes a transaction and we’ll make sure your money moves quickly and securely into your bank account. Square does the heavy lifting. All you need to do is swipe.

Layered Security

Card-processing systems adhere to the PCI Data Security Standard (PCI-DSS).
Stopping fraud before it happens

We stop fraud via live monitoring programs that analyze transactions as they’re happening. This is known as risk visualization. The approach helps us detect and investigate suspicious activity before a fraudulent charge takes place. This method is not only a pioneering way for us to protect merchants, but it’s also a better way to build an automated system to detect criminals that will scale as our business grows.

Getting stronger as we grow


We’ve designed Square to grow stronger the more people transact. The better data set we have to analyze, the smarter our anti-fraud algorithms become. Think of it this way: if cars on a highway drove by only occasionally, it’d be tough to distinguish the ones speeding from the ones travelling within the limit. But on a crowded highway, it’s easy to spot the reckless driver weaving in and out of traffic. Likewise, more Square customers allow our proprietary systems to spot the bad guys easily.
Secure network, servers, and data

Square’s network and servers are housed in a secure facility monitored around the clock by dedicated security staff.

Card-processing systems adhere to the PCI Data Security Standard (PCI-DSS).

Square requires sensitive data to be encrypted using industry-leading methods when stored on disk or transmitted over public networks.

Square uses standard, well-reviewed cryptographic protocols and message formats (such as SSL and PGP) when transferring data.

Square requires that cryptographic keys are at least 128 bits long. Asymmetric keys must be at least 2048 bits long.

Square’s website and API are accessible via 128-bit, extended-validation SSL certificates issued by VeriSign.
Square regularly installs security updates and patches on its servers and equipment.

Security settings of applications and devices are tuned to ensure appropriate levels of protection.
Networks are strictly segregated according to security level. Modern, restrictive firewalls protect all connections between networks.

Web and client application security


Square’s software is developed using industry standard security best practices.
Card processing applications adhere to PCI Data Security Standard (PCI-DSS) Level 1.
Square prohibits the storage of card numbers, magnetic stripe data, and security codes on client devices.

Applications developed in-house are subject to strict quality testing and security review.

Web development follows industry-standard secure coding guidelines, such as those recommended by OWASP.

Secure organization from top to bottom


Square mandates that employees act in accordance with security policies designed to keep merchant data safe.

Square requires sensitive data to be encrypted using industry-standard methods when stored on disk or transmitted over public networks.

Square controls access to sensitive data, application data, and cryptographic keys.

Two-factor authentication and strong password controls are required for administrative access to systems.

Security systems and processes are tested on a regular basis by qualified internal and external teams.
Access to secure services and data is strictly logged, and audit logs are reviewed regularly.
Security policies and procedures are carefully documented and reviewed on a regular basis.
Detailed incident response plans have been prepared to ensure proper protection of data in an emergency.

Research and Disclosure


Square recognizes the important contributions that our customers and the security research community can make. We encourage responsible reporting of problems with our service. We also recognize that legitimate and well-intentioned researchers are sometimes blamed for the problems they disclose. In order to encourage responsible reporting practices, we promise not to bring legal action against researchers who point out a problem, provided they:
Share with us the full details of any problem found.


  • Do not disclose the issue to others until we’ve had reasonable time to address it.

  • Do not intentionally harm the experience or usefulness of the service to others.

  • Never attempt to view, modify, or damage data belonging to others


Runs on Square Register


Square Register gives you everything you need in one free point-of-sale app. Free app updates keep you equipped with the latest point-of-sale features.

Accept payments—even without a connection.

Send receipts via email or text message, or print them out.

Collect customer feedback from digital receipts.

  • Print or email sales reports.
  • Manage inventory in real time.
  • Accept orders online for pickup in person.
  • Adjust taxes, tipping, and discounts.
  • Create employee logins.

Connect hardware instantly.


Set up your counter in minutes. Plug a receipt printer, cash drawer, and bar code scanner into the Square Stand USB hardware hub for instant setup.


FEATURES

No signal, no problem

With Offline Mode from Square, your business always stays up—even when your signal goes down. Swiped payments taken offline are automatically queued and processed when your connection comes back.


State-of-the-art security.

All data from swiped payments collected in Offline Mode is encrypted and stored securely on the device. When connectivity is established, payment data is transferred to Square servers and deleted from the device.


Check before you swipe.

When you swipe payments in Offline Mode, you’re responsible for any expired or declined transactions or resulting chargebacks. Before you accept a card offline, be sure to check the name and expiration on the card to ensure it’s valid. You can also reduce your risk by setting a per-transaction limit for offline payments

Pro tip: Improve your tipping.

Customers sign and tip right on the device in one easy, math-free motion—easier for them and better for your business.


Send digital receipts.


Send receipts via email or text message, or connect a receipt printer to an iPad. Personalize your signature screen and receipts with a logo and cover photo.


A five-star solution to negative reviews

Get customer feedback from digital receipts with Square Feedback. Resolve issues one on one before they become online reviews.



Open a new line of communication.

Complete transactions on a smartphone or tablet with the free Square Register app. View feedback and respond to customers from your free Square Dashboard at square.com.


Comments welcome

Digital receipts make it easy for customers to leave feedback any time. Customers can provide details and choose to receive a response from you.


Conversations, not reviews.

Connect directly with customers that leave feedback. Alerts tell you when a customer leaves a comment—reach out to better understand the issue and resolve it.

Get the full breakdown

Specific categories like customer service and product quality help ensure every piece of feedback is valuable.

Manage feedback anywhere.

Review feedback in your Square Dashboard—the same place you view sales reports. Sign in at square.com from any computer to manage feedback from wherever you are.


See where you’re succeeding

Filter feedback by date and category to track the success of menu changes, staff hirings, and more. See where you’ve improved over time and where you can do better.









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